Policies And Terms
Hey there! Thank you so much for supporting Kewal Production Photography & Films!
Here’s a summery of the terms & conditions you can expect when making a purchase from this production house:
Photography & cinematography Services & Terms & Conditions
Booking Deposit and Payment: The Client shall make a booking fee as per contract to retain the Studio to perform the services specified in the contract.
Cancellation: If the Client shall cancel this Agreement more than (30 days) calendar days before the photo shooting day, any booking fee paid to the Photographer shall be refunded.in full if the Photographer is able to re-book the same date. If the Photographer is NOT able to secure another client for the date, or if the cancellation occurs less than (30 days) calendar days before the portrait date, the Client forfeits the booking fee.
Photographic Materials and Copyright: All photographic materials, such as original negatives, photos, or slides, shall be the exclusive property of the Photographer. The Photographer shall own the copyright in all images created and may use the work for samples, contests, exhibition, advertising and self-promotion. Usage outside the bounds of this agreement will require the Client’s consent.
Client’s Usage: The Client is obtaining prints for personal use only, and shall not sell said prints or authorize any reproductions thereof by parties other than the Photographer. If Client is obtaining a print for reproduction, Photographer authorizes Client to reproduce the print only as set forth under Special Usage Requirements. In such event, Client shall request that a copyright and credit notice for the Photographer be placed adjacent to the photograph on publication, but shall have no liability if the publication refuses or omits to do so.
Social Media: This clause applies to all social media, including Facebook and blogs. When published online it is required that citation of photographer be made. The client agrees that they will under no circumstances alter any photographs that are placed in public on the internet. The client agrees to be responsible for any family member or friend who posts our photographs online and agrees that they cannot be cropped (with the exception of the forced cropping for Facebook’s Timeline), altered in color, or edited in any way.
Failure to Perform: If the Photographer cannot perform this Agreement due to a fire or other casualty, strike, or other cause beyond the control of the parties, or due to the Photographer’s illness, then the Photographer shall return any funds previously paid to the Client but shall have no further liability with respect to the Agreement. This limitation on liability shall also apply in the event that photographic materials are damaged in processing, lost through camera malfunction, lost in the mail, or otherwise lost or damaged without fault on the part of the Photographer. In the event the Photographer fails to perform for any other reason, the Photographer shall not be liable for any amount in excess of the retail value of the Client’s order.
High-Resolution: Images deliverable in High-Resolution (or known as High-Res) are 300DPI with 3000 Pixels in the longest edge.
Kewal Production keeps client files for up to 1 years after the photography session, and is not liable for any claims after this period. All client files will be deleted and backups will be purged after this period.
It is understood that no other photographer, amateur or professional, shall be allowed to photograph at the venue (wedding, portrait, family photography , etc.) while Kewal Production is working, and that any breach of this agreement will constitute a reason for non-completion of the job with no liability to the Photographer and loss of initial deposit by the client.
Client accepts that all photographs will be taken and edited at the photographer’s discretion based on the photographer’s experience and artistic view. If the client has special requests shall create a “shot list” of all shots that they require.
All deliverable images as per contract will have standard image editing (including: light skin retouch, light and colour adjustments). Any extra edits requested by the client will cost the client if accepted by the Photographer. extra image adjustments include (change the size of the body or parts of the body, replace parts of the body from another image, change the colour of parts of the body, extra skin retouch, replace or swap background). It is also understood that unless hair and makeup is included in the contract, Photographer is not responsible to fix hair or skin, or makeup problems.
The photographer(s) will be allowed one 20 minutes break at their own discretion, and bathroom breaks when necessary. Each photographer will be provided a full guest meal for any photography session lasting longer than 5 hours. If no meal is provided, the photographer(s) reserves the right to go of-site for a meal for 45 minutes.
Photo Cooperation: In the event that the family/guests are taking photos, Kewal Production is not responsible for obstructed photos or photos ruined due to separate flashes going off or due to any other behaviour from guests. Kewal Production is not responsible for obstructed or ruined photos due to activities by other vendors and venue staff.
Privacy Policy
At Kewal Productions, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our website, www.kewalproduction.com.
Information We Collect
When you visit our website, we may collect certain personal information from you, such as your name, email address, phone number, and any other information you voluntarily provide through our contact forms or subscription forms.
Use of Information
We use the information we collect to:
Respond to your inquiries and provide the services you request from us.
Send you relevant updates, newsletters, and promotional materials, if you have subscribed to our mailing list.
Improve our website, services, and customer experience.
Protect against fraudulent or unauthorised activity.
Third-Party Disclosure
We may share your personal information with trusted third parties who assist us in operating our website, conducting our business, or providing services to you, as long as they agree to keep your information confidential. We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, unless required by law.
Data Security
We implement appropriate security measures to protect the personal information we collect, both during transmission and once we receive it. However, please note that no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.
Data Loss Disclaimer
Kemal Production is committed to safeguarding your memories captured through our wedding photography and filmmaking services. However, it is important to acknowledge that unforeseen circumstances may lead to data loss despite our best efforts.
We hereby declare that we are not liable for any loss of photo and video data due to:
Hard Disk Failure: In the event of hard disk malfunction, including but not limited to mechanical failure, electronic failure, or any other technical issues leading to data loss.
Electrical Loss: Damage or loss of data resulting from electrical issues, power surges, or electrical failures.
Disabling of Hard Disk: Any unintentional actions leading to the disabling or incapacitation of the hard disk storing your photo and video data.
Theft: Loss of data due to theft, burglary, or any criminal activity resulting in the unauthorized removal of hardware storing your data.
Fire or Natural Disaster: Destruction or loss of data caused by fire, flood, earthquake, or any other natural disaster.
While we employ industry-standard measures to protect your data, including regular backups and secure storage protocols, we cannot guarantee absolute immunity from these potential risks.
By availing of our services, you acknowledge and agree that Kemal Production shall not be held responsible or liable for any loss of photo and video data under the aforementioned circumstances.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. You have the option to disable cookies in your browser settings, but please be aware that some features of the website may not function properly if cookies are disabled.
Links to Third-Party Websites
Our website may contain links to third-party websites. We have no control over the content, privacy policies, or practices of these websites and are not responsible for the protection and privacy of any information you provide while visiting them. We encourage you to review the privacy policies of those third-party websites before providing any personal information.
Updates to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this page periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at [info@kewalproduction.com] or [+91-9925720201].
By using our website, you consent to the terms of this Privacy Policy.
Pricing Policy of Kewal Productions
At Kewal Productions, we understand that each wedding is unique and requires a customised approach to meet the specific needs and preferences of our clients. We offer a range of wedding packages that are tailored to accommodate the duration of events days and the size of the team required for the events. Our pricing policy ensures flexibility and transparency, allowing clients to have complete control over their budget while receiving the highest quality of service.
Event Days Pricing:
Our wedding packages are designed to cover a specific number of Event days, which include pre-wedding events, wedding ceremonies, and post-wedding celebrations.
The pricing for Event days will vary based on the duration and complexity of each event, such as Mehendi, Sangeet, Wedding Day, Reception, etc.
Clients can choose the number of Event days they require for their wedding, and our team will work closely with them to determine the appropriate pricing based on their event schedule.
Team Size Pricing:
The size of the team required for the events plays a significant role in determining the overall pricing.
Our team consists of experienced professionals, including photographers, videographers, decorators, coordinators, and other support staff, who work together to ensure a seamless wedding experience.
The pricing will depend on the number of team members required to cover all the aspects of the events, including capturing moments, managing logistics, and providing assistance throughout the wedding.
Clients can choose the desired team size based on their expectations and budget, and the pricing will be adjusted accordingly.
Customised Pricing:
Our pricing policy allows for complete customisation, ensuring that clients only pay for the services they need.
Clients can add or remove specific services from the package, such as drone coverage, extra photographers, additional hours of coverage, or personalised albums.
Any additional services requested will be priced separately, and a transparent breakdown of costs will be provided to the clients before finalising the contract.
Here is a example how we calculate our Package fee
Pricing Example: Traditional Photo & Video Team
Photographer's Fee (Per Day): 10,000/-INR
Videographer's Fee (Per Day): 10,000/-INR
Total Amount (Per Day) for Traditional Photo & Video Team: 20,000/-INR
Please note that this is just an example to demonstrate how we structure our pricing for traditional photography and videography services. The actual pricing may vary based on the specific requirements of the project, the number of team members involved, the location, and any additional services or customisation requested by the client.
We believe in providing personalised solutions to meet our clients' unique needs and deliver exceptional results. Our team is dedicated to ensuring a high level of professionalism, creativity, and expertise in every project we undertake.
Consultation and Quotation:
To provide an accurate pricing estimate, we encourage clients to schedule a consultation with our team.
During the consultation, we will discuss the client's wedding vision, requirements, and preferences.
Based on the information gathered, we will create a customised quotation that outlines the pricing details for the chosen EvaT days, team size, and any additional services requested.
All service prices our website are denominated in INR (Indian Rupees) only. We do not accept any other currencies for payment. Any reference to pricing in other currencies is for informational purposes only and should not be considered as a valid payment option. Customers are requested to make payments in INR using the available payment methods
Shipping and Exchange
we strive to provide excellent services to our valued customers. As a service-based business, we do not deal with physical products, and therefore our shipping and exchange policy differs from traditional product-based businesses. Please read the following policy carefully to understand our procedures:
Once you have purchased our services, we will provide you with a digital link or access to the service as agreed upon. This link may be sent via email or other electronic means.
We will ensure timely delivery of the service within the specified timeframe agreed upon during the purchase process.
As we offer services rather than physical products, our policy does not include exchanges or returns for the services rendere
Refund and Cancellation Policy
At Kewal Productions, we value your trust and satisfaction. We understand that circumstances may arise where refunds and cancellations are necessary. Please carefully review our updated Refund and Cancellation Policy:
Refund Policy:
Refund Policy:Deposits: A non-refundable deposit is required to secure the booking and reserve the date. This deposit is typically a 25% percentage of the total cost and is non-refundable in case of cancellation.
Cancellation by the Client: If the client decides to cancel the services, any payments made beyond the non-refundable deposit may be eligible for a partial refund based on the following conditions:
Advance Notice: If the cancellation is made with a certain advance notice (30 days or more), a 10% of the amount paid may be refunded, excluding the non-refundable deposit.
Short Notice: If the cancellation is made with short notice (less than 30 days), the client may not be eligible for a refund of any additional payments made beyond the non-refundable deposit.
Cancellation by the Photographer/Cinematographer: In the unlikely event that the photographer/cinematographer cancels the services, the client will be entitled to a full refund of all payments made,
Rescheduling Policy:
If the client wishes to reschedule the photography/cinematography session, the photographer/cinematographer will make efforts to accommodate the new date, subject to availability.
If the photographer/cinematographer is unable to accommodate the new date, the client may choose to cancel the services (subject to the cancellation policy) or negotiate an alternative solution.
Cancellation Policy:
Events and Projects: a. For event coverage or other projects, cancellation requests should be made in writing or via email. Depending on the notice period and the work already completed, a cancellation fee may be charged. b. If the cancellation occurs within 2 months prior to the event, we will provide a refund of 10% of the total amount paid.
Note: All refund requests and cancellations are subject to review and approval by Kewal Productions. We reserve the right to assess each situation on a case-by-case basis and make determinations accordingly.
Contact Us:
If you have any questions or concerns regarding our Refund and Cancellation Policy, please contact our customer support team at [info@kewalproduction.com] or [9925720201]. We will be happy to assist you.
Please note that this Refund and Cancellation Policy is effective immediately and supersedes any previous policies.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [info@kewalproduction.com].
Last updated: 6-6-2022
Contact us
Main Office
T-16/C Indiabulls Mega Mall,Jetalpur Road,Vadodara,Gujarat-390007
Phone : 99257020201,9924020201